Category : Speaking at work

Data entry skills

Say ‘yes’ or ‘no’ and then say more

How do you answer when your team leader asks if you know how to do something? Team leader Ben tells of his experience with a highly skilled migrant on his team. Read the text below while you listen to the first half of Ben’s description. Then listen to the second half and see how much [...]

Before you write…

Before you write…

Before you write, you usually need to speak and listen. To do most workplace writing tasks, you need to discuss and clarify the task before you begin. I’ve created a general workplace scenario below with a range of questions. Various questions may be useful to you, depending on your task and how complex it is. [...]